IK Multimedia Reviews

The prices and costs for products on "Ikmultimedia.com" vary depending on the specific item and package. For example, AmpliTube 5, a popular amp simulation and guitar gear modeling software, is available in different versions with prices ranging from $99.99 for AmpliTube 5 SE to $299.99 for AmpliTube 5 MAX. The site also offers promotions such as free shipping on orders over a certain amount and discounts on various products. For instance, SampleTank 4 MAX is priced at $69.99, which includes over 600 GB of sounds and 18,000 instruments. Additionally, MixBox, a 500-series style plug-in rack, has been offered for $39.99, reflecting a 60% discount. These prices reflect ongoing promotions and may change, so it's recommended to check the website for the most current pricing information.

IK Multimedia is renowned for its TONEX ecosystem, which includes the TONEX Pedal for unlimited guitar tone possibilities and the TONEX Metal Gems collection featuring timeless brutal tones. The Pianoverse MAX is highlighted as the ultimate piano instrument, while the ARC 4 and ARC STUDIO enhance studio monitor sound. The iRig Stream Mic USB offers versatile connectivity for creators, and the iRig USB and iRig HD X provide solutions for guitarists. For synthesizer aficionados, the UNO Synth Pro X offers expansive sound freedom. These products, along with various promotions like free shipping on orders over a certain amount and discounts on collections, make IK Multimedia a go-to for music production tools and software.

When placing an order through the IK Multimedia Online Store, customers agree that upon acceptance of their order, they will pay for all products ordered. IK Multimedia and/or its agents may charge the customer's credit card or PayPal account for all such orders, which includes any applicable taxes and late fees.

For IK Multimedia, the return policy requires customers to contact customer service to obtain a Return Authorization (RA) number and shipping instructions. Products must be returned with a completed Product Return Form, which includes the RA number, customer's name, address, and a statement of the defect. The product should be shipped as instructed by the customer service team, and it is recommended to use original or appropriate packaging to prevent damage during transit. The shipping policy offers free shipping on orders of €/$149 or more, after any discounts and excluding taxes/VAT. For warranty service, the product must be returned within 90 days of purchase, accompanied by proof of purchase and the aforementioned details. It's important to note that IK Multimedia must be able to duplicate the defect at their facilities to honor the warranty. Products should be registered within 15 days of purchase to be eligible for warranty service. The warranty covers two years for retail products and 90 days for accessories like cables and power supplies. For returns and exchanges, IK Multimedia does not offer free services; customers are responsible for shipping costs.

Custom Shop purchases that include product serial numbers, such as AmpliTube/T-Racks Collections and individual T-Racks CS models purchased with credit card or PayPal, are transferable. However, T-Racks CS models purchased using gear credits and a-la-carte AmpliTube gear models are not transferable.

Yes, you can view your invoices in the My Orders section of your User Area.

You can track your order status and view tracking information from the My Orders section of your User Area.

If you haven't received your order confirmation/serial number, please check your Spam or Junk folder, or make sure you've supplied with the correct email.